From the quoted estimate to the completion of work, everything was done timely and professionally. I was asked many thoughtful questions about what I’d like to see done and asked about options I didn’t know were available to me. The work was scheduled at the earliest time during the time slot I gave to the company and 3 people showed up on-time, were kind and professional, and got right to work. Our new mini-split unit was placed on the wall exactly where we discussed and they removed my old wall heater as I requested and covered the openings in the walls that removal left behind. Aside from this particular install, we call Bee Right There to look at our furnace and A/C condenser at least twice a year at the change of seasons. Each time, we get good service and non-pushy suggestions for our systems with emailed summaries and options. Call them, they’re great. And they sent us cookies as a thank you after the mini-spilt install.
Bobbi Hilstein
00:27 10 Feb 23
Maverick and Chris of Bee Right took the pain out of having to replace our entire heating and air system. They were prompt, courteous and extremely professional. Mike, the owner, did a thorough job when explaining the type of system that would work most efficiently for us, and the work was scheduled and completed in a very timely manner. I most certainly will recommend them highly!!
george hotaling
02:42 27 Dec 22
We have a home in a very remote location and the heating system broke down hence a very cold house! Bee Right There Heating and Air came out to assess the problem and realized we need a new heating system as the old one was burning carbon which was a potential fire hazard. The Bee sent out a an estimator to assess and price for a new heating and A/C system. Michael Wiley had a great knowledge of the system we needed and answered all questions The install went like clock work over two days! Many thanks to his team which included Chris, John, Mike, Abraham. They were very professional, clean and respectful. Mike and I had a follow up call which finalized the installation process and I could pay by check! Many thanks to the Bee for great service over the phone which included Kim and Erica! I would recommend the Bee to anyone in need of HVAC needs in the Central Coast.
Bridget Sehmer
05:07 22 Dec 22
Maverick was very professional, friendly and knowledgeable. He was able to diagnose the problem very quickly, but he also took the time to check everything out just to make sure that it was in good working order and there wasn’t something else that needed to be done. He was upfront about pricing and let me know about other services that I could do now, or needed to do in the future and the cost of those. The payment process was very easy and he emailed me a receipt with pictures. I was super happy and if it wasn’t for us selling the house, I would be using them again for any other upcoming needs.
Hilary Lawson
16:48 15 Nov 22
My experience with Busy Bee was fantastic! Kim helped me schedule service super quickly and called me back to confirm, love the communication! Our serviceman was great, prompt, and fixed our furnace motor in the same visit. Sometimes companies try to sell you more services or equipment, but he was very honest, told us our furnace still has roadway and to just keep it in tune. Love working with Busy Bee!
Bonnie Bartlett Vigiani
21:40 12 Nov 22
Replaced 30+ year old central Heating and air unit. Whole crew very nice and knowledgeable, They don’t try to up sell. They take the time to go over all the products available and listen to what you want ,no pressure. Great communication as to scheduling, and when Technicians were on their way. Great experience, and have financing available. Will definitely use again , Very happy . Bonus: Support local businessPS ;Came out same day, the front desk employees provide awesome customer service.
Susie Adams
22:02 03 Sep 22
We’ve been very pleased with equipment and service from Bee Right There Heating and Air. The office staff is cheerful, helpful, and efficient. Like another customer, I initially chose this company last year due to phone conversations with Kim. The owner Mike was generous with his time and knowledge when helping us determine our best A/C solution. The two Mitsubishi mini-splits are perfect for our home and lifestyle, and the size of each is ideal. Happy, too, to have subscribed to the Club Membership option. The savings on labor and parts make membership a very good choice. We recently asked Mike to add a surge protector to protect our mini-splits from frequent power outages. Great peace of mind. He even serviced an old heating unit which was original to our home. We highly recommend Bee Right There!
Danika
00:31 03 Sep 22
Call this business on Monday/Tuesday and you'll likely Kim, one of the genuinely NICEST persons you'll ever speak to. In truth I decided on having this unknown business install my AC system BECAUSE of Kim! Kid you not!Michael, the owner is very knowledgeable as well as honest on what my needs are. Their installers are the best. Daniel came today to change my filter. Great guy. Thank you again!I got my HVAC system in June. It is 110°outside as I type this...5:28pm.Don't wait...call these folks. They are hometown friendly and prices are affordable too.I have no regrets.
Gail Beatty
23:31 30 Aug 22
This company is top notch! They have taken care of our family for 22years…we wouldn’t think of going anywhere else! Daniel, Michael,Abe, and John are the best in the business! Don’t waste your time looking elsewhere…you can’t find better than this team!
Ken Elmore
02:06 26 Aug 22
This company was awesome and so affordable. The guys were nice, on tine and worked together to get the air conditioner. Heating unit and a fan installed quickly and efficiently. I highly recommend this business. Thank you
Christine Robinson
20:26 03 Aug 22
Daniel arrived prepared and on time. I was just having my annual A/C maintenance and discovered that I needed to replace a part to keep the unit running smoothly. He showed me what was needed and the difference in the old part vs. the new one. I felt confident in his suggestion and he put the new part in very quickly. He was so friendly and I felt completely comfortable with him.Kim and Erica in the office were a pleasure to work with, as well!
Gail Beatty
03:42 26 Jul 22
This company is top notch! They have taken care of our family for 22years…we wouldn’t think of going anywhere else! Daniel, Michael,Abe, and John are the best in the business! Don’t waste your time looking elsewhere…you can’t find better than this team!
Virginia “Jen” Groves
03:58 23 Jul 22
Erika, Shane & Daniel deserve raises! All 3 were exceptional! I am willing to wager that the rest of the team at Be Right There are as well. Erika was polite and courteous. I could even hear her smile over the phone. And Shane & Daniel went above and beyond for my Dad & Moms home A/C system. They even braved the black widows that were under the house. On a friday night to boot!I would absolutely recommend them to anyone and everyone!!
Charla Carter
16:21 21 Jul 22
First I want to thank the office staff! One of many (Erica) for listening to my circumstances of trying to sleep during the day without a functioning AC unit, and for fitting me in on their busy schedule. First call immediate service on the same day of the call.Thank you very much. You are the heart beat of the company giving excellent service to your customers in need.Michael Wiley,With Bee Right There Heating & Air was very nice, very knowledgeable. He answered all my questions about my AC unit and explained everything to me as he was doing the work. Michael found the problem with the outside unit, a fried connector and burnt wires. Michael replaced the parts and used cleaner with a water hose to clean it.He also checked the blower assembly unit in the attic which also needs attention to be scheduled on a different day. Michael was also willing to talk to my husband over the phone to explain everything to him and made sure all his questions were answered too.Thank you to all the staff at Bee There Heating & Air for your support in my time of need. I will be using your service from this day forward.To all of you reading this review.You will NOT be disappointed with the service you receive from Bee There Heating&Air I Highly recommend them.
Charla Carter
13:16 19 Jul 22
First I want to thank the office staff! One of many (Erica) for listening to my circumstances of trying to sleep during the day without a functioning AC unit, and for fitting me in on their busy schedule. First call immediate service on the same day of the call.Thank you very much. You are the heart beat of the company giving excellent service to your customers in need.Michael Wiley,With Bee Right There Heating & Air was very nice, very knowledgeable. He answered all my questions about my AC unit and explained everything to me as he was doing the work. Michael found the problem with the outside unit, a fried connector and burnt wires. Michael replaced the parts and used cleaner with a water hose to clean it.He also checked the blower assembly unit in the attic which also needs attention to be scheduled on a different day. Michael was also willing to talk to my husband over the phone to explain everything to him and made sure all his questions were answered too.Thank you to all the staff at Bee There Heating & Air for your support in my time of need. I will be using your service from this day forward.To all of you reading this review.You will NOT be disappointed with the service you receive from Bee There Heating&Air I Highly recommend them.
Charla Carter
12:00 19 Jul 22
First I want to thank the office staff , one of many. (Erica) for listening to my circumstances of trying to sleep during the day without a functioning AC unit, and for fitting me in on their busy schedule. First call immediate service on the same day of the call.Thank you very much. You are the heart beat of the company giving excellent service to your customers in need.Michael Wiley,With Bee Right There Heating & Air was very nice, very knowledgeable. He answered all my questions about my AC unit and explained everything to me as he was doing the work. Michael found the problem with the outside unit, a fried connector and burn wires. Michael replaced the parts and used cleaner with a water hose to clean it.He also checked the blower assembly unit in the attic which also needs attention to be scheduled on a different day. Michael was also willing to talk to my husband over the phone to explain everything to him and made sure all his questions were answered too.Thank you to all the staff at Bee There Heating & Air for your support in my time of need. I will be using your service from this day forward.To all of you reading this review.You will NOT be disappointed with the service you receive from Bee There Heating&Air I Highly recommend them.
Brit T
20:03 13 Jul 22
Bee Right There came to check some concerns we had re: work done with another company that was contracted through our old home warranty. Daniel was extremely professional and was able to give us reassurance that our system is working properly, albeit the previous company left much to be desired in the quality of work aspect. Luckily, our new home warranty company allows us to choose our own technicians, so we will definitely be using Bee Right There going forward, as their quality of work and customer service are outstanding.
Wendy Kadota
23:16 23 Jun 22
Office staff was super friendly. Prompt call back and answered questions. Service was quick and informative. Set us up with a very affordable maintenance service.
Shelly Vickery
03:21 23 Jun 22
June 22, 2022BEE RIGHT THERE … Heating & AirInstalled on June 15, 2022Techs: Mike, John, AbeComplete HVAC system including furnace, condenser, coil and plenum.Adjusted the layout to allow return air plenum to be placed in-line vs atop.Communication was excellent with follow-up and confirmations done in a timely and informative method.After a service call which discovered all refrigerant had leaked from the system and the old R-22 type was not a viable repair, Michael responded quickly and laid out the options and associated costing. A complete system was soon ordered and arrived quickly, which was a surprise, considering the current typical shipping and availability issues.Michael’s technician crew of three consisted of another Mike, John, and Abe who arrived promptly with all components and an array of additional parts to cover any unforeseen installation issues. An extensive collection of specialized tools and even the layout of the trucks and vans spoke of experience and high quality, which became even more evident as the process unfolded. Needless to say, this type of work requires thoughfullness, strength, technical ability, and in our situation, durability to do all of this in a low ceiling and hot attic space.The installation was completed in one day and my wife and I are very pleased with the entire process and the obvious improvement in efficiency and very low noise levels. I highly recommend BEE RIGHT THERE – Heating & Air.BTW, I worked in the home building industry in San Diego for 30 years.Wayne VickeryAtascadero, CA
cindy oldson
00:45 23 Jun 22
They were a wonderful company to work with! Kim was delightful , she made sure we were helped real soon. Daniel was very nice and efficient . Our house is cooling as I type!! Thanks again Bee Right There!
Gail Beatty
02:52 16 Jun 22
This company is top notch! They have taken care of our family for 22years…we wouldn’t think of going anywhere else! Daniel, Michael,Abe, and John are the best in the business! Don’t waste your time looking elsewhere…you can’t find better than this team!
Christopher Pell
21:07 14 Jun 22
Fantastic company. Technicians are knowledgeable and friendly. Call Center is polite and easy to work with. Overall great experience and highly recommend.
Marlon Gahring
14:55 06 Jun 22
Great response time with follow ups from Kim, and Shane was excellent technician. Identified the issue quickly
Leslie Reilly
23:05 01 Jun 22
I am so happy with Bee Right There! They were easy to work with over the phone, came out promptly, gave me multiple options on our 32 year old AC, had all the parts necessary and had my house cooling in no time. This company has been working on our AC since 2011, and they have not ever disappointed us. I will recommend them to everyone!
Elijah Kropp
20:15 29 May 22
I was very happy with their prompt and thorough work . They were very knowledgeable, and courteous
Roxane Pelayo
00:05 27 May 22
They were very professional. I will highly recommend them to everyone. I truly appreciate the great work they have done.:)
James Ball
14:02 22 May 22
Excellent experience. Quick response with very professional techs
Aimee LaRue
00:46 20 May 22
Shane fixed my ancient air conditioner! And now I’m sitting in a nice cool house. So thankful for his long time experience—and great conversation too.
Preston Wallace
05:43 27 Apr 22
UPDATE Apr 2022: Daniel did an equally superb job on a routine maintenance trip. Nothing was "broken" but he recommended and made repairs that increased the efficiency of both the heating and air conditioning units. Daniel's thoughtful and thorough inspection and maintenance of our HVAC system was impeccable.Original Review: John did a stellar job replacing the auxiliary drain pan under our unit in the attic. Identified the problem and fixed it in a jiffy. He was on time, professional, efficient, hard-working and polite. He cleaned up after himself and even cleaned the dust bunnies in the corner that he didn't create! I would highly recommend their services.
James Ball
18:46 21 Dec 21
Excellent experience. Quick response with very professional techs
Gail Beatty
13:57 09 Oct 21
This company is top notch! They have taken care of our family for 22years…we wouldn’t think of going anywhere else! Michael,Abe, and John are the best in the business! Don’t waste your time looking elsewhere…you can’t find better than this team!
Anne Nash
03:23 01 Sep 21
Received top-quality workmanship. Couldn't have been more pleased or grateful for all they did!
Mariah Cochiolo
21:38 20 Jul 21
KIM DESERVES A RAISE! We moved into a home and when we got there the a/c was busted on a 108 degree day. We were very uncomfortable to say the least with little kids and a pregnant mama. We called four different companies who were all extremely booked in the heat of summer, which made total sense. Kim at Airleft was the only one who continually followed up with us to get us in. She made it seem like she really cared about our situation and did everything in her power to get us on the schedule; we are so grateful! Erica followed through day of which was great and the technician was on time, professional and made the repair super quick which was great since we both work. I would definitely go back if our AC ever needed more repairs... even though I hope I don't have to! haha! Kudos to their customer service!
John Paleo
22:51 14 Jul 21
This outfit is most definitely deserving of a 5 star rating. They ARE the best! Customer service is top notch, prompt, professional, friendly and very personable. Also, very responsive. Their technicians are also top notch. I had two separate Air Conditioner problems during this heat wave 🙁. Air Left was able to fix both 😊. Prompt, honest work by an awesome company 👏👏👏👏👏👏
Carlos Morales
16:14 09 Jul 21
Excellent service, Knowledgeable and experienced technician was able to diagnose both of my house units But most importantly was able to repair one unit for $400 when the other companies wanted $1800.Thank you Air-Left Looking forward to continuing doing business.
Coleen Beck
00:07 07 Jul 21
The best I have recommended to several people.Jordan provided excellent service for unit.
Stacy Smith
16:14 15 Apr 21
Very helpful over the phone and speedy at repairs with a much better price and prognosis than a prior company's quote.. It seems like this company really cares about what they do. I love the humor in the Company name also!
Cosmo Cat
03:05 08 Apr 21
As good as it gets for your HVAC needs. Top quality installation and on point communications. As a multiple home owner, I would say Air Left is the top HVAC team that I have worked with. Don't think, just call them!
Byron Ingram
19:28 24 Mar 21
They came right out, provided several options. Once we selected a unit it was promptly and professionally installed. Works perfect. They provided after install help as well. We will always use Air-Left.
Bryon Avila
18:00 02 Feb 21
Great company. Have used Air Left 3 times and completely satisfied. Last issue was a noise in our vent. Called them and they had a serve man within 30 minutes. Jordon did his inspection on the heating unit and vents and determined the noise was a loose vent cover. Problem was solved and there was no charge.
Gabriel Frank
17:49 14 Jan 21
Had a great experience with Air-Left installing my mini-splits on an converted out building. Both Garret and John were courteous, professional, and walked me through the finished system. Garret even climbed under our house at my request to inspect the ducts on our main house as I had some concerns there was rodent damage. The work was very tidy looking and they left no trace once the install was complete. Great job guys!Gabriel
Josh Ruiz
20:30 10 Jun 20
Excellent service! Professional, friendly, and on time. All staff I spoke with were friendly and accommodating. Jordan the technician was great. He took the time to give us some good maintenance info and made sure we knew what he was doing at all times. We will definitely be using their service again. Thanks, Air-Left crew! 10/10 would recommend.
